A large enterprise tends to build their own powerful IT infrastructure to support their business operations. However, a smaller business might lack the capital to fuel such an IT infrastructure that depends on costly equipment and hardware. The solution is a scalable web network that supports their individual computing needs but doesn’t break the bank.
At Q-Tech, we offer network services:
- Data management
- Storing and retrieving data
- Network Support Issues impacting LAN/WAN connectivity
- Services related to routine network administration and maintenance
- Firewall
- Check Logs for errors
- Apply software and firmware updates
- Apply definition updates
- Adjust rules
- Anti-virus / Anti-Spyware o Virus removal
- Confirm execution of scheduled scanning
- Confirm execution of definition updates
- Switches / Routers
- Test, approve and deploy firmware updates
- Keep IOS versions up to date on LAN/WAN equipment including researching new release
- Server Support Issues related to server hardware or server applications
- Servers
- Remote Monitoring
- Monitor Event Logs
- Test, approve and deploy critical patches/updates
- Resolve patch update problems
- Review and monitor disk space usage and status
- Monitor CPU utilization
- Reboots
- Defragmentation of drives
- Disk cleanup activities (if applicable / approved by client)
- Active Directory
- Perform Administrative tasks
- Monitor Active Directory replication errors to identify potential issues
- Assignment of individual user and group access rights
- Minor Group Policy and Sites & Services administration