BR Insurance

BR Insurance Corporation partnered with Q-Tech, Inc. to implement a comprehensive Managed Services Plan (MSP) that provides reliable IT infrastructure, proactive monitoring, and responsive support for its operations. With a hybrid workforce and critical client data, the organization required 24/7 stability, backup assurance, and strategic IT oversight. Q-Tech delivers a complete IT solution, covering servers, Office 365, SQL databases, firewalls, virtual environments, and workstation management. The MSP includes a monthly credit of service hours for projects and escalations, ensuring flexibility and cost efficiency. With CIO-level guidance, vendor management, and future-proof planning, BR Insurance benefits from a stable, secure, and scalable IT environment tailored to its business needs.

Project Name

BR Insurance – Managed IT Services

Year

2016 – Present

Timeline

Long-term Managed Services Agreement

Type

Backup & Virtualization, Corporate Branding, End User Support, Managed IT Services, Network & Server Support, Social Media Strategy

Project Details

BR Insurance Corporation has partnered with Q-Tech, Inc. since 2016 to manage its IT infrastructure under a comprehensive Managed Services Plan (MSP). Our team provides proactive monitoring, server and network management, Office 365 support, SQL database oversight, and virtualization services to ensure secure and uninterrupted operations. The MSP also includes managed backups, disaster recovery testing, and workstation support to keep staff productive and data protected. With a monthly service credit for projects and escalations, Q-Tech delivers both flexibility and cost efficiency. CIO-level oversight, vendor management, and strategic planning further ensure that BR Insurance benefits from a reliable, scalable IT environment tailored to the insurance industry.

1Virtual Service DeskRemote and onsite support for staff and workstations.

2Proactive MonitoringReal-time network/server alerts, patching, antivirus, and firmware updates.

3Backup & Disaster RecoveryManaged backup testing, restores, and system reliability checks.

4Network & Server SupportActive Directory, SQL databases, firewalls, routers, and wireless access points.

5Virtualization SupportVM setup and monitoring.

6Telephony AssistanceCarrier coordination and troubleshooting.

7Executive ServicesCIO oversight, purchasing assistance, vendor management, and strategic IT planning.

8Monthly Service Credit36 service hours included with the MSP for projects and support.

BR Insurance

Project Details

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